Frequently Asked Questions

Q: Do you allow Children?
A: Yes, children are allowed to stay with accompanying guardians.
Q: Do you allow pets?
A: No, pets are not allowed in our rooms or on the premises.
Q: Do you have Handicapped Access?
A: Yes, all our rooms are equipped with handicap access.
Q: Do you allow smoking?
A: Smoking is allowed only on the balconies or verandahs.
Q: What is your Booking Policy?
A: One night's deposit is required for hotel reservations of two or more days.
Q: What is your Cancellation Policy?
A: Reservations must be cancelled 24 hours prior to check-in in order to avoid cancellation charges of one night room and tax to your credit card
Q: What time are Check-In and Check-Out?
A: Check-in time is 1:00 p.m. and check-out is at 12:00 p.m.
Q: Do you have Laundry Services?
A: Yes, we offer both laundry and housekeeping services.
Q: Do you provide Wireless Internet Access and Telephone Services?
A: Yes, there is wireless internet access and a telephone in every room.
Q: What forms of payment do you accept?
A: We accept Cash, Visa, Master Card, Discovery Card, American Express Card and Via Check Debit Card as valid forms of payment.

Q: Are there any shopping areas nearby?
A: Yes, Belmopan's shopping center is about a 15-minute walk away.